Tips & Advice

Appliance Care, Tips & Advice

Practical tips, care guides and honest advice — covering breakdowns, error codes and everyday maintenance to help you get more life out of your appliances.

Got a repair question?  Call us on 01225 429127 or 07733 110262 — we're happy to help.
smelly washing machine drum biofilm musty smell
Maintenance Tips
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Why Does My Washing Machine Smell?

A musty, damp, or drain-like smell coming from your washing machine is one of the most common complaints we hear. The smell often transfers to freshly washed clothes, which defeats the whole point of washing them. The good news is that in most cases it’s preventable, and with the right routine you can clear it and keep it away.

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Mouldy washing machine door seal
Maintenance Tips
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Mouldy Washing Machine Door Seals

Black mould on the rubber door seal is one of the most common problems we see on front-loading washing machines. It builds up in the folds of the seal, causes a musty smell, and can transfer onto your clothes. Once it’s established, it’s notoriously difficult to remove.

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dishwasher eco vs quick wash program comparison
Dishwasher Advice
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Dishwasher Eco vs Quick Wash: Which Should You Use?

Modern dishwashers offer multiple wash programs, but most people end up choosing between two: eco wash and quick wash. These programs work very differently, and understanding when to use each one can save you money, time, and ensure your dishes come out properly clean.

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Condenser Tumble Dryer Not Drying Properly
Tumble Dryers
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Condenser Tumble Dryer Not Drying Properly

This is one of the most common tumble dryer problems we see. Unlike a complete breakdown where the dryer won’t start or stops mid-cycle, poor drying performance develops gradually over time as components become blocked or wear out.

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Aeg dishwasher not heating - heating element fault - dishwasher repair
Dishwasher Advice
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AEG Dishwasher Not Heating

When your AEG dishwasher isn’t heating water, every wash cycle runs cold. Dishes come out with grease still on them, glasses stay cloudy, and detergent doesn’t dissolve properly. The cycle completes normally but cleaning performance is poor because water never reaches the correct temperature.

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Hoover E09 error code
Washing Machines
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Hoover Washing Machine E09 Error Code

The Hoover E09 error code on washing machines indicates a motor or motor brushes fault. This means the machine can’t detect the drum rotating properly, or the motor isn’t spinning the drum at the correct speed. The machine may refuse to start the cycle, or it stops mid-cycle displaying E09.

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hisense washer dryer f17 error code no heat lint buildup
Washer Dryers
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Hisense Washer Dryer F17 Error Code

The Hisense F17 error code on washer dryer machines indicates a heating fault during the drying cycle. The machine washes normally but when it tries to dry, either the dryer won’t heat at all, or the overheat thermostat trips before clothes are dry.

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bosch washing machine not spinning motor carbon brushes f43 e21
Maintenance Tips
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Bosch Washing Machine Not Spinning

F43 and E21 typically appear during the wash or spin cycle when the motor should be running. The machine may attempt to start several times before displaying the error and stopping completely.

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washing machine not heating water - faulty element
Washing Machines
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Washing Machine Not Heating

When your washing machine won’t heat water, every wash cycle runs cold. You’ll notice stains that should wash out on a hot cycle remain, and whites stay dingy rather than bright.

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Lg washing machine leaking
Washing Machines
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Washing Machine Leaking

A washing machine leaking can range from a sudden flood that soaks your kitchen floor to a small, irritating puddle that appears slowly during the wash cycle — sometimes so gradually you only notice the damp patch hours later

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